“Frissly” is a registered trademark of Frissly Private Limited (“Company”), a company incorporated under applicable laws, with its registered and corporate office located in Budapest, Hungary. The domain frissly.hu is fully owned and operated by the Company.

Customers are encouraged to carefully read and understand this Privacy Policy. By accessing or using our website or app, you consent to the terms described herein and agree to our collection, storage, use, and handling of information as detailed below.

If you disagree with the terms described in this Privacy Policy or do not consent to our information collection and usage practices, please discontinue using our website/app immediately.

Our Privacy Policy forms part of the Terms and Conditions of the Frissly website/app. This policy may be periodically updated without prior notice, and customers are encouraged to regularly review it as published on frissly.hu.

For any questions or clarifications about this Privacy Policy, please contact us at:
[email protected]

Frissly automatically tracks certain anonymized information based on your interaction and browsing behavior on our website or app. We collect this information to conduct internal research aimed at understanding user demographics, interests, and behaviors, to enhance your shopping experience. Data collected may include:

• URLs you accessed immediately before or after visiting our website (regardless if they belong to our site).
• Browser type and device information.
• IP addresses, including Mobile IP/Device IP.
• Information related to how you interact with our website or app.

This data is analyzed solely on an aggregated and anonymized basis. We may occasionally share your anonymized IP information with third-party service providers. According to assurances given by these third-party providers, they do not retain identifiable records of this data.

The categories of personal information Frissly may collect from users include:

• Identifiers: (e.g., your name, address, email, phone number, payment information).
• Characteristics of protected classifications: (e.g., age, gender).
• Commercial information: (e.g., products purchased, order history).
• Internet or electronic network activity: (e.g., browsing history, search history).
• Geolocation data: (e.g., latitude and longitude).
• Audio, electronic, visual or similar information: (e.g., recordings from customer support interactions).
• Inferences drawn from the above: (e.g., preferences, consumer characteristics).

We use this collected information for the following purposes:

• To deliver requested services, including fulfilling orders, processing payments, verifying customer details, customer support, analytics, marketing, and advertising.
• Auditing transactions and interactions to ensure quality and compliance with our standards.
• Short-term, transient uses such as customizing advertisements shown to you within the same session.
• Security and fraud detection, prevention of malicious activities, and legal prosecution as required.
• Debugging and troubleshooting errors in our systems.
• Internal research for technological development, improvement, and demonstration purposes.
• Activities that verify or maintain the quality, safety, and performance of services and products offered by Frissly, including upgrades and enhancements.

Frissly takes the protection and privacy of your data seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, or alteration. For instance:

• Our servers and data storage facilities are accessible only to authorized Frissly personnel.
• Your personal data is strictly limited to authorized personnel on a need-to-know basis to complete transactions and provide services requested by you.

However, please be aware that data transmissions over the Internet are inherently insecure, and we cannot guarantee absolute protection of your information. By using our website or app, you acknowledge and agree that Frissly bears no liability for unauthorized disclosures resulting from transmission errors or third-party actions.

Frissly will never ask you to share sensitive personal data such as passwords or banking information via email or telephone. If you receive such unsolicited requests, please immediately contact us at:
[email protected].

You retain control over your personal data, and you can adjust your preferences concerning data collection, usage, and sharing. You may:

• Update, correct, or delete your personal data from your account settings.
• Opt out of marketing and promotional communications at any time.
• Adjust browser settings to restrict cookies and tracking technologies.

For questions, concerns, or requests regarding your data privacy preferences, please reach out to us directly at:
[email protected]